Credit Manager
Location: Norwich, (office-based with one day per week remote working post-probation)
Contract: Full-time, permanent
An established and growing multi-site organisation is seeking an experienced Credit Manager to take ownership of the credit control function across multiple trading entities.
This is a newly created role offering the opportunity to lead and develop credit processes, minimise financial risk and work closely with senior stakeholders across the business.
The Role
Reporting to the Finance Manager, you will be responsible for the full credit control function, ensuring robust controls, strong cash collection and effective risk management.
Key responsibilities include:
- Proactively monitoring customer credit limits and account balances
- Managing credit risk using order release systems, stop lists, periodic credit reports and other controls
- Producing timely and accurate management information for Directors, Branch Managers and Sales teams
- Holding regular credit review meetings with internal stakeholders
- Assessing new and existing customer credit applications using internal data and external credit agencies
- Ensuring customers pay within agreed credit terms
- Ensuring all accounts receivable transactions are processed accurately and on time
- Managing relationships with invoice finance providers and completing monthly reporting, returns and audits
- Reconciling sales ledger balances to bank and finance provider reports
- Working collaboratively with internal teams to resolve invoice and payment allocation queries
- Liaising with third-party collection agencies and legal advisors where required
- Line management responsibility for one Credit Controller
- Providing cover and support within the wider finance team when required
About You
You will be an experienced credit control professional with a strong background in managing high-volume, low-value accounts within a fast-paced environment.
Essential experience and skills:
- Proven experience managing a credit control function
- Ability to work autonomously and take ownership of workloads and deadlines
- Strong written and verbal communication skills
- High levels of accuracy and attention to detail
- Confident dealing with customers and internal stakeholders in pressurised situations
- Strong problem-solving and organisational skills
- Proficient IT skills, including strong Microsoft Excel capability (VLOOKUP, SUMIF or similar formulas)
Desirable:
- Experience working with invoice finance facilities
- Exposure to ERP systems
- Experience within multi-site environment
- Studying towards or qualified CICM or AAT (QBE considered)
Please apply online or contact Justin Murray at Big Sky Additions for further information.