Well established business in central Norwich is looking to appoint an Operations Project Manager. You will be part of the Business Operations function who support four profit centres within the organisation in delivering against agreed business plans and key objectives to ensure that a cycle of continuous improvement is maintained.
Your main duties will include the following:
- You will work on a variety of projects within the business, collaborating with departments, teams and their leaders in delivering key business objectives.
- To be part of a small, energetic team overseeing all operations activities through IT, Facilities, Marketing, Business Development, Human Resources, Finance and Business Services to support an impressive and fast growing client and customer base.
- To work alongside the Head of Department and other key department leads to oversee and be involved with a variety of workstreams ensuring delivery, consistency, efficiency and driving profit through our role as a cost centre supporting profit centres.
- To proactively highlight issues and opportunities to optimise projects.
- To maintain a central database in establishing department project activities and tasks in negotiating changes in direction and ensuring deadlines are met.
- To play an active role in delivering business solutions – this could vary from monitoring apprentices and graduates, process mapping customer journeys in identifying CX improvements, arranging client hospitality events, evaluating omni-channel software service solutions within our customer hubs, generating marketing collateral to reviewing personal development plans in identifying a firm-wide training needs analysis.
- To ensure work is done on time and to budget.
You will have experience in a similar role working on a variety of projects where you have demonstrated your ability to deliver against business objectives. You will understand the need to work with and motivate others to do the same. You will be both strategic in your thinking and very hands on in your activity. You will need to be agile across multiple projects, so being able to multitask is a must. You will have exceptional communication and reporting skills. Some property experience would be an advantage but not essential.
Please contact Justin Murray at Big Sky Additions to discuss in more detail.