Credit Controller

Credit Controller – £28,000–£30,000 – Full-Time – Norwich

Are you an experienced Credit Controller with a keen eye for detail and a talent for building strong customer relationships? We have a fantastic full-time opportunity for a motivated finance professional to join a busy and friendly accounts team in Norwich.

The Role
As a Credit Controller, you will be responsible for managing the sales ledger, monitoring customer credit, and ensuring payments are made within agreed terms. You’ll play a key role in reducing credit risk, resolving queries, and maintaining accurate financial records.

Key Responsibilities

• Proactively monitor customer credit and manage company credit risk

• Process all sales ledger transactions accurately and on time

• Liaise with customers to ensure prompt payment and resolve invoice queries

• Maintain credit insurance systems and liaise with insurers

• Carry out account reconciliations and allocate payments

• Process new customer applications and credit checks

• Use internal systems to manage order release and stop lists

• Provide accurate reports to management and assist with decision-making

• Handle legal matters relating to credit control when necessary

About You
We’re looking for a confident and professional Credit Controller who can work under pressure and meet tight deadlines. You’ll be a strong communicator, comfortable dealing with customers and colleagues alike, with the ability to solve problems and make decisions effectively.

Essential Skills & Experience

• Proven credit control experience with excellent attention to detail

• Strong IT skills (Kerridge, Sage, Excel, Word)

• Ability to work independently and as part of a team

• Excellent organisational and time management skills

• Strong numerical and problem-solving abilities

• Full UK driving licence

Salary & Benefits

• £28,000–£30,000 per annum

• Full-time, permanent role

• Office-based in Norwich

• Supportive team environment with opportunities for professional development

If you’re ready to take the next step in your credit control career, apply today and join a business that values accuracy, professionalism, and excellent customer service.